Companie Angajatoare
Docaposte
Site Reliability Engineer - Gaming
Descrierea jobului
Company
DOCAPOSTE, the digital subsidiary of La Poste Groupe, encompasses over 23000 customer companies and administrations, 90% of which are CAC 40 companies with more than 5000 employees (1000 IT engineers).
Our solutions: DOCAPOSTE solutions range from consultancy to the co-creation of innovative offers and service operations, as well as professional and sector-based solutions.
Our vision: human-digital convergence is a key factor in your company's competitiveness, with a view to creating value. The world's evolution is adapting to Web evolution. To ensure both profitability and growth, organizations must reinvent themselves to back up their strategic challenges.
Our positioning: DOCAPOSTE, combining collaborative platforms, professional expertise, digital and industrial capacities, has asserted itself as a trusted business partner in digital and mobile transformation for organizations.
Our goals:
- Becoming a key European player in Digital Trust Services
- Provide real sources of sustainable growth for La Poste Group
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Purpose of the Job:
The Site Reliability Engineer, as a part of Docaposte Trust & Sign’s SRE team is responsible for providing automated processes linked with building and deploying software in our own DC and AWS, developing scripts/software needed by all activities done by the SRE team. Other areas that SRE Engineer will take care of are operations linked with monitoring of SLA-critical production platforms, resolving issues and manual intervention. All off these actions will be done with close cooperation with software development teams.
We are looking for a SRE Engineer that will be working with Trust & Sign’s data traceability solutions for online iGaming operators (online gambling industry) - the solution that provides our customers a single digital vault software to immediately, easily and cost-efficiently comply with the laws regarding data traceability and secure storage in different countries.
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Key Responsibilities / Main Activities:
- Deploy platforms on public or private cloud environments and work closely with the Development team to prepare operations.
- Harden and automate platforms before they go live by reviewing their design and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators.
- Maintain platforms after go live by measuring and monitoring their availability, performance and overall system health.
- Recover platforms during production incidents to meet targeted SLO; perform detailed root cause analysis to prevent regressions.
- Provide technical expertise on Trust & Sign products and support processes to internal and external customers, including defining SLI/SLO acceptable by all parties involved.
- Provide technical and first business level support to Trust & Sign customers on an 8/5 basis. Ensure that each product has all the O&M functionalities present.
- Validate readiness and maturity of new rollouts through development, execution and verification of automated smoke test suites.
- Understand, follow and improve upon all formally communicated methodologies, processes, policies and values. Focusing always on delivering consistent, reliable, repeatable, scalable and quality outcomes.
- Provide support and encouragement to other team members and participate in the up-skilling and training of colleagues and new staff.
- Analyze failure and ensure operational recovery within agreed SLA through standard procedure or ad-hoc workarounds.
- Work on continuous improvement process by analyzing recurrent incidents and designing long term solutions.
- Participate to on-board new customers on existing services and assist them during their technical onboarding.
- Involved in on-call duties.
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Profile required
- Typical education: Engineering degree
- Experience: +5 years
Technologies needed:
- AWS Services, Unix/Linux, Kubernetes, Docker, Bash scripting and automation, JAVA 11+, GIT, Terraform, Jenkins, Grafana, Prometheus
- Basic understanding of networking topology and components of distributed web applications
- Basic understanding of SQL database design and operations; SQL syntax
- Understanding of commercial software development, testing and deployment processes
Technologies nice to have: Istio, Kafka, Redis
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