Site Reliability Engineer

• Type of work: Hybrid work, 8 hrs/day
• Type de contract: Undetermined contract

About Us

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• Who we are: We are the Romanian subsidiary of Docaposte, the digital subsidiary of La Poste Group, encompassing over 23,000 customer companies and administration, 90% being CAC 40 companies with more than 5,000 employees (1,000 IT engineers).

• Our solutions: DOCAPOSTE solutions range from consultancy to the co-creation of innovative offers and service operations, as well as professional and sector-based solutions.

• Our vision: Human-digital convergence is a key factor in your company's competitiveness, with a view to creating value. The world's evolution is adapting to Web evolution. To ensure both profitability and growth, organizations must reinvent themselves to back up their strategic challenges.

• Our positioning: DOCAPOSTE, by combining collaborative platforms, professional expertise, digital and industrial capacities, has asserted itself as a trusted business partner in digital and mobile transformation for organizations.

• Our goals: 1. Becoming a key European player in Digital Trust Solutions. 2. Provide real sources of sustainable growth for La Poste Group.

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Context

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Docaposte DTS BU is a leader in Digital Solutions offering SaaS services on Electronic Signature and Gaming Traceability. To operate those solutions BU is looking for a SRE Engineer to operate and support Signature Platforms.

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Missions

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• Understand functional flows of platform managed and being able to support customer on onboarding or support phase
• Harden platforms before they go live by reviewing their design and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
• Maintain platforms after go live by measuring and monitoring their availability, performance and overall system health
• Recover platforms during production incidents to meet targeted SLA; perform detailed root cause analysis to prevent regressions. Business hours work model plus additional on calls possible.
• Proactively seek improvements of non-functional requirements; cooperate with development teams to improve operational aspects of platforms under your responsibility
• Validate readiness and maturity of new rollouts through development, execution and verification of automated smoke test suites
• Provide technical expertise on Docaposte products and support processes to internal and external customers

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Profile

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Education and Experience

• MS Computer Engineering
• First experience of 5 years in SRE position or integrator role in a software company

Technical Skills

Required:

• Good knowledge of Unix ecosystem and tools
• Experience with Docker/Kubernetes
• Bash scripting and automation skills
• Understanding of networking topology and components of distributed web applications
• Working experience with monitoring tools: Grafana / Elasticsearch
• Familiar with CI/CD
• Knowledge about REST API and testing tools: Postman

Nice to have:

• Good understanding of security and key encryption mechanisms
• Experience with Public Cloud tools and deployments (AWS, Azure)
• Understanding of SQL database design and operations; SQL syntax

Soft-Skills

• Communicative in English
• Strong analytical skills, systematic problem solving approach
• Communicate effectively and professionally with customers and other third party companies
• Ability to work and interact effectively in a distributed team environment.